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Customer Solution Engineer - Quote to Cash

🏢 Zuora · 📍 Remote - United States · 💼 remote us 💰 $124,375 - $251,160 / yr
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Position Summary & Responsibilities

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

 

The Opportunity

Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion.

This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.

In this role, you will:

  • Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins
  • Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant
  • Build tailored demos and proofs of concept aligned to customer requirements
  • Present to technical and business stakeholders, including senior leadership
  • Support technical health on assigned accounts and surface expansion opportunities
  • Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed
  • Travel within your territory when required


About You

Required
  • 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals
  • Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only)
  • Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required
  • Stron
🎯 Candidate Preparation Guide For Zuora Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating mastery of the Subscription Economy business model, SaaS metrics (NRR, churn, ARR), and enterprise cross-functional orchestration.

📋 Preparation Priorities (Key Areas to Clarify):
  • 1. Confusing transactional SaaS metrics with recurring subscription lifecycle metrics.
  • 2. Failing to demonstrate customer-centric thinking in enterprise deal cycles.
  • 3. Lack of familiarity with multi-product SaaS packaging and pricing strategies.
✨ Recommended Role Alignment Hook:

I specialize in scaling subscription businesses by optimizing monetization workflows, driving NRR, and orchestrating complex enterprise SaaS strategies.

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