Executive Assistant

🏢 Zuora · 📍 Foster City, California, United States

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Position Summary & Responsibilities

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

The Executive Assistant’s mission is to empower a strategic executive to focus exclusively on high-level decision-making and leadership by providing genuine organizational rigor. The EA owns all granular details, communication, and scheduling, ensuring the executive's environment functions as a reliable source of truth through proactive problem-solving and full task ownership.

About You

Minimum of 5+ years of C-level administrative experience in a high-tech, SaaS company in a fast-paced, innovative, always-changing environment
Very strong technical competency, specifically with Google Suite and virtual meeting tools (like Zoom), as well as expense reporting, travel management, and purchasing tools
Strong oral and written communication skills with the ability to communicate clearly and effectively with senior leaders and external partners at all levels
The skillful execution of administrative activities, with high attention to detail, organization, and process
Ability to efficiently and effectively multitask, prioritize incoming requests appropriately, and manage conflicting priorities while remaining adaptable to multiple demands
Strong relationship management skills with ability to build a personal network throughout the company
Ability to work independently, self-start, and self-motivate while maintaining a teamwork mentality and working very collaboratively with ability to offer suggestions and process improvements
A high degree of discretion and strong commitment to confidentiality

Ideal Candidate Traits:

Resourceful: Comfortable making judgment calls and only escalating with actionable items.
Highly Organized: Natural instinct for rigor and owning ambiguous, d

🎯 Candidate Preparation Guide For Zuora Applicants

Key Role Competencies & Evaluation Highlights

Key Role Focus:

Evaluating mastery of the Subscription Economy business model, SaaS metrics (NRR, churn, ARR), and enterprise cross-functional orchestration.

📋 Preparation Priorities (Key Areas to Clarify):

1. Confusing transactional SaaS metrics with recurring subscription lifecycle metrics.
2. Failing to demonstrate customer-centric thinking in enterprise deal cycles.
3. Lack of familiarity with multi-product SaaS packaging and pricing strategies.

✨ Recommended Role Alignment Hook:

I specialize in scaling subscription businesses by optimizing monetization workflows, driving NRR, and orchestrating complex enterprise SaaS strategies.

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